As customers’ expectations for the ideal healthcare experience increases, customer service becomes essential to improve their disturbed lifestyle.
Incorporating our highly efficient customer service and best practices enhances multiple parameters. This helps us in retaining customers and grow their lifetime value, which leads to build the trust in customers.
We serve customers with a consistent level of quality in a short period of time across different channels in different countries. Proactively solve customers’ problems while constantly improving processes based on data.
To provide the best experience, specialist offer personal guidance to help customers make the right products for them.
Eva Universal's Customer service is more than just processing orders and tracking packages. We are on the path to providing a fully functional, multichannel customer service strategy.
Team ensure all the information provided to customer is accurate. It follow up with the customers and confirms the order placed.
Our Team keeps on upgrading secure centre efficiency by leveraging tools that enable you to secure data (real-time data supervision, statistics and analytics), and organise staff with workforce management.